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The Role of Financial Literacy in Reducing Loan Default Rates: Evidence from First Bank Nigeria

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Background of the Study

Loan default rates have significant implications for the financial stability of banks. Financial literacy, encompassing the knowledge and skills required to manage financial resources effectively, is a critical factor in reducing defaults. In Nigeria, low financial literacy levels contribute to poor credit management, exacerbating loan defaults (IMF, 2023).

First Bank Nigeria, one of the country’s largest banks, offers various credit products to individuals and businesses. Despite the availability of credit counseling and financial education initiatives, default rates remain a persistent issue. Strengthening financial literacy among borrowers has been identified as a potential solution to this challenge, as it empowers individuals to make informed borrowing decisions (CBN, 2024).

Statement of the Problem

The prevalence of loan defaults in Nigeria indicates a disconnect between financial education initiatives and borrower behavior. First Bank Nigeria faces significant challenges in addressing default rates despite offering financial literacy programs.

Low awareness of credit terms, inadequate budget management skills, and a lack of understanding of repayment obligations contribute to defaults. There is a need to explore the extent to which financial literacy initiatives influence borrowing behaviors and loan repayment outcomes at First Bank Nigeria.

Objectives of the Study

  1. To evaluate the relationship between financial literacy levels and loan default rates at First Bank Nigeria.
  2. To assess the effectiveness of First Bank Nigeria’s financial literacy programs in mitigating loan defaults.
  3. To identify barriers to effective financial literacy among borrowers.

Research Questions

  1. How does financial literacy influence loan default rates at First Bank Nigeria?
  2. How effective are First Bank Nigeria’s financial literacy programs in reducing defaults?
  3. What are the barriers to effective financial literacy among borrowers?

Research Hypotheses

  1. Financial literacy does not significantly influence loan default rates at First Bank Nigeria.
  2. Financial literacy programs are not significantly effective in mitigating loan defaults.
  3. Barriers such as low education levels and poor outreach significantly impact financial literacy.

Scope and Limitations of the Study

The study focuses on borrowers from First Bank Nigeria, with an emphasis on the relationship between financial literacy and loan repayment behaviors. Limitations include challenges in measuring financial literacy objectively and reliance on self-reported data.

Definitions of Terms

  • Financial Literacy: The ability to understand and effectively use financial skills, including budgeting, borrowing, and investing.
  • Loan Default: Failure to meet the legal obligations of a loan repayment.
  • Credit Management: The process of granting, monitoring, and collecting repayments on credit.




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